Specialists in
    

  Ingenii at a glance

>> 100 User Fields
>> Abandoned Cart Follow Up
>> Accessibility Options
>> Active Shoppers
>> Address Book
>> Associated Email Items
>> Automatic Image Handling
>> Automatic Image Removal
>> Automatic Menus
>> Automatic Upgrades
>> Automatic Userfield Display
>> Availability Notifications
>> Comparison Matrix
>> Customer Account Management
>> Customer Invoice Management
>> Customers Who Bought...
>> Delivery Calendar
>> Digital Downloads
>> Discount Flash
>> Discount on Registration
>> Dynamic Pages
>> eBay Templates
>> Edit Orders / Partial Shipments
>> HTML Emails
>> Image Slideshow / Enlargements
>> Image Watermarking
>> Image ZIPfile Uploads
>> Included Items
>> Link Exchange Program
>> Loyalty Points
>> Multiple Currencies
>> New Additions
>> Newsletter Generator
>> Payment Gateways
>> PermaCart
>> Printable Catalogue
>> Product Add & Edit
>> Product Reviews
>> Random Product Rotations
>> Recently Viewed Items
>> Recommend a Friend
>> RSS Feeds
>> Sales Statistics
>> Search Terms Used
>> SEO and Promotion
>> SEO Check
>> SEO Google Rank Check
>> SEO Verification Tags
>> Similar Searches
>> Skin Manager
>> SMS Marketing
>> SMS Notifications
>> Stats Hub
>> Stock Control
>> Store Backups
>> Toggle Areas
>> Top Ten Sellers
>> Trade Accounts
>> VIP Account Tiers
>> Wish List

 
Ingenii is an approved partner for SagePay - our trusted secure payment processor
built in Google and Yahoo sitemaps
Store functions updated automatically so your store is always kept fully up to date
 
To have someone call you about an Ingenii Ecommerce store for you or your company, enter your name, email and telephone below or use our contact page for full enquiries.

 

*Automatic upgrades are subject to the host server allowing an external connection to the Ingenii server.
 

Customer Invoice Management
One of the most time-efficient advances of the latest version of Ingenii is the ability to handle an unlimited number of customer invoices at one time. Previously, each customer order was dealt with on an individual basis... which meant that to change 30 orders from "Order Pending" to "In Packing" or "Despatched", the store administrator would have to access these orders individually and manually update the order status.

With the latest version, this method is still available for those store owners who still wish to treat each order individually for the additional customer service aspect. There is now another option available for store owners who may have to deal with a large number of orders in a short space of time.

When entering the Customer Invoice Management area, you are immediately shown how many orders exist for each individual status option within your store (ie "Pending", "Partially Shipped", "In Packing", "Despatched", "On Hold", "Card Declined", "Missing Payment", "Cancelled", "Customer Returned", "Returned Undelivered", "Refunded" and "Shipping Quotation") and have the ability to click on any of the provided links to show the full list of orders with your selected order status.

Once this list of orders has been returned, you can either view any individually or select a checkbox alongside any individual order to perform a global status change. For example, you have a list of perhaps 20 different orders which have now been despatched to the customer, so you would simply look down your list and check each of the orders, then change the order status to "Despatched". This will not only change the status on your system, but will also notify the customer by email that their order status has changed, and will change the realtime order status within their live tracking URL.

Testimonials from existing customers who upgraded from the previous method to this new method have shown that hours can be saved on a daily basis when opting to change customer orders on a global basis.

 

Ingenii is a trade mark of Leyawin Multimedia. Ingenii and the Ingenii Ecommerce Solution is ©2010 Leyawin Multimedia

Leyawin Multimedia, 272 Bath Street, Glasgow G2 4JR